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# Data Center Visitation Request

Kindly be informed that effective from **11 October 2022**, all GB Network Solutions customers who wish to access the CJ1 Data Center must adhere to the following requirements, which have been revised and updated by the building management.

### Visitation and Activity Request Deadlines
All requests must be submitted in advance:

| Activity | Required Notice |
| ---- |
| **Data Center Visitation** | 2 working days prior to the visit. |
| **Equipment Installation** | 2 working days prior to the installation date. |
| **Equipment Removal** | 3 working days prior to the removal date. |

**Allowed Activity Schedule:**
* Weekend and public holiday requests are reserved for emergencies only.
* Equipment installation and removal are only permitted **Monday through Friday, from 9:00 AM to 11:00 PM**.
* **All activities must be supervised** by an assigned engineer representative to ensure adherence to security and operational protocols.

---

### Registration Details Required

**Kindly provide below details for registration purposes:**

Company Name:
Access Date:
Access Time:
Purpose of Access:

Personnel Name:
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

(Kindly add more if more than 1 person)

Personnel Name 2: 
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

**Only those names provided will be allowed entry.**

|| If your request involves equipment installation or removal, please provide the following information:

**Equipment Installation / Equipment Removal**
Brand:
Model:
Serial Number:
Quantity:

(Kindly add more if more than 1 item)

Brand:
Model:
Serial Number:
Quantity:
---

**Please take note on the rules and regulations:**

**🪪 Identification & Security Check**
* Visitors must present a valid government-issued ID (IC/Passport/Driving License) for security verification upon entry.
* Visitors without valid identification will not be allowed to enter the data center.

**👔 Dress Code & Attire**
* Visitors must wear proper attire within the data center premises.
* Closed-toe shoes (e.g., safety shoes, sneakers) are compulsory. Slippers, sandals, and flip-flops are strictly prohibited.
* Shorts are not permitted at any time.

**🚗 Parking & Vehicle Access**
* Vehicles are not permitted to be parked within the Data Center vicinity, except for loading and unloading purposes only.

**📦 Equipment Packaging & Waste Management**
* All packaging materials, boxes, and any other waste brought in with the equipment must be removed by the customer after installation or deployment is completed.
* Customers are not allowed to leave any packaging or waste within the data center premises.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/1_1d5uvgg.jpg)

### 📍 Data Center Location

**Our Data Center location is:** CJ1 Data Centre, Cyberjaya
**Address:** Jalan Cyber Point 4, Cyber 8, 63000 Cyberjaya, Selangor, Malaysia.
---

### Need Further Assistance?

If you face any issues or need assistance, don’t hesitate to reach out — **our support team is always ready to help!**

🔧 **Need help?** [**Submit a Support Ticket**](https://secure.gbnetwork.com/submitticket.php)
💬 **Chat with us on Live Chat via our** [**website**](https://www.gbnetwork.my/)

