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# How to fix the connection was terminated by the remote computer?

|| How to fix the connection was terminated by the remote computer?
---
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnvpn_pjnxft.png)

If you are getting this error, just follow the steps below to fix it, and then retry
* Right-Click on the monitor or Wi-Fi icon on the bottom right-hand corner. Then Click on **Open Network and Sharing Center**
* Click on **Change adapter settings**.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/changeadapter_glz5oj.png)
* Right-click on the VPN connection and go to **Properties**.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnproperties_1hjowe4.png)
* Go to **Security** tab. Here select **Allow these protocols** and check Microsoft CHAP version 2.
* Click **OK**.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnipm_j4p9pr.png)