How to fix the connection was terminated by the remote computer?
How to fix the connection was terminated by the remote computer?
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnvpn_pjnxft.png)
If you are getting this error, just follow the steps below to fix it, and then retry
Right-Click on the monitor or Wi-Fi icon on the bottom right-hand corner. Then Click on Open Network and Sharing Center
Click on Change adapter settings.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/changeadapter_glz5oj.png)
Right-click on the VPN connection and go to Properties.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnproperties_1hjowe4.png)
Go to Security tab. Here select Allow these protocols and check Microsoft CHAP version 2.
Click OK.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnipm_j4p9pr.png)
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnvpn_pjnxft.png)
If you are getting this error, just follow the steps below to fix it, and then retry
Right-Click on the monitor or Wi-Fi icon on the bottom right-hand corner. Then Click on Open Network and Sharing Center
Click on Change adapter settings.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/changeadapter_glz5oj.png)
Right-click on the VPN connection and go to Properties.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnproperties_1hjowe4.png)
Go to Security tab. Here select Allow these protocols and check Microsoft CHAP version 2.
Click OK.
![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/vpnipm_j4p9pr.png)
Updated on: 21/06/2022
Thank you!