> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.gbnetwork.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage DNS in the cPanel Hosting?

**Important Condition (If you want to manage DNS in the cPanel Hosting)**

If you would like to manage your DNS from the Client Area, please ensure the following requirements are met:

* Your domain **must be using** these nameservers if you are purchasing plan package Startup Web Hosting or Business Web Hosting:
```
ns1.gbnetdns.com
ns2.gbnetdns.com
```

|| Here is the helpdesk article on how to change the custom nameservers for your domain: [__How to Change Custom Nameservers ?__](https://helpdesk.gbnetwork.com/en/article/how-to-change-custom-nameservers-j9io91/)
---

In the guide below, we’ll walk you through how to manage / change / edit the DNS Record (A, CNAME, TXT, DMARC, MX, PTR, etc)  in cPanel.

1. Log in to cPanel using **Username** & **Password**.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/image_lryn1i.png)

2. Inside cPanel, scroll down to the Domains section and click **Zone Editor**.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/image_1ov33ym.png)

3. In the Zone Editor area, Click **Manage**.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/image_hpak1k.png)

4. Click **"+Add Record"** to add DNS Record. You can see a list of DNS records such as: A Record, CNAME, MX, TXT, SRV, AAAA. Each record shows the name, type, and value. You also can **Edit** or **Delete** them here.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/image_fw7m09.png)

5. For example, if you want to add A type, you can enter the **Name **which is your zone name. Next, insert **Record** which is IPv4 Address. Click **Save Record**.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/image_1htos0h.png)
The DNS record has been successfully added through cPanel. Please allow some time for DNS propagation, which may take anywhere from a few minutes to up to 1 - 2 hours, depending on your domain and network settings. Once the changes have fully propagated, the new configuration will take effect as expected.

---

### Need Further Assistance?

If you face any issues or need assistance, don’t hesitate to reach out — **our support team is always ready to help!**

🔧 **Need help?** [**Submit a Support Ticket**](https://secure.gbnetwork.com/submitticket.php)  
💬 **Chat with us on Live Chat via our** [**website**](https://www.gbnetwork.my/)