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# POPping Mail Results in the Error

| POPping Mail Results in the Error
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* **Symptom**: The customer reports the following error when attempting to check email via a POP session: **The server responded: -ERR You have exceeded the number of connections you are permitted to make per hour. Please wait a couple of minutes and try again.**
* **Cause**: Restrictions are put in place from time to time to diagnose issues with the POP engine or to prevent flooding via the POP service.
* **Solution**: Reset the time between attempts to two minutes or higher in the email client.