> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.gbnetwork.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Redirect Webmail to Load Over SSL (Smartermail)

1. Firstly, enter your mail server via **Remote Desktop Connection**.
2. To redirect webmail and load over HTTPS, we need to set it up from **Internet Information Services (IIS) Manager**. Use Windows search tools to enter **IIS Manager**.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/iis_1nkg3kv.png)

3. Next, enter **SmarterMail Homepage** and click **SSL Settings**.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/ssl-setting_15t96ss.png)

4. Tick on **Require SSL checkbox**. 

> Please note that this action will cause the webmail to have 403 error, this is because the link is still leads to non-https URL, and we will redirect the link to HTTPS URL in the next step (step 5).

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/requirer-ssl_suuokn.png)

5. Go back to the **SmarterMail Homepage** and click **Error Pages**.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/error-page_uzf43k.png)

6. Choose the error that the page is responding. In this case, **error 403** is occurring. Then click **Edit**.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/403-status-code_6oyhvl.png)

7. Check **Respond with a 302 redirect** and enter full webmail link with the HTTPS.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/custom-page-error_zk6qur.png)

8. Lastly, **clear your browser cache** and retry to access the webmail to avoid loading  the cached content. You may use different browseR.