> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.gbnetwork.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Step-by-Step Guide: Configuring and Downloading Your SSL Certificate

1. Log in to your client area and navigate to the SSL Product section.

   **i.**        click the **Configure SSL** button.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/11_nefin4.png)

**ii.** Add your Certificate Signing Request (CSR) key obtained from your Web Server.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/2_1xtb28v.png)

**iii.** Complete all the form, and click the **Submit** button.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/1-ii_b1rer3.png)

2. Once the CSR key has been submitted, proceed to the **Authentication Validation** section by selecting the corresponding option.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/21_yxwcyu.png)

3. Authentication Validation Setup

**i.** By default, the system will provide DNS-based authentication details. You will need to add the provided DNS records to your domain’s DNS settings.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/3_18nl3i1.png)

**ii.** You can also change the validation method by clicking the **Change Validation Method** button and selecting your preferred method (File, DNS or Email Validation).

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/3-i_1r8pjok.png)

4. After configuring your preferred validation method, click **Validation Check** to confirm the method has been correctly set up. 

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/4_1xntosp.png)

5. Once validation is successfully completed, return to the **overview page** and click the **Download Certificate** button on the side.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/5_cp94y0.png)

6. **Download** Your SSL Certificate

**i.** Choose your preferred format for the SSL certificate from the available options.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/6_14f0psk.png)

**ii. **Once you’ve selected the format, click **Proceed** to download your SSL certificate.

![](https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/7_1fmf54m.png)

|| You already finish the tutorial!!