Articles on: Data Center

Data Center Visitation Request

Dear Valued Customer,

Greetings from GB Network Solutions.

Kindly be informed that with effect from 11 October 2022, all GB Network Solutions customers who wish to access to CJ1 Data Center must follow the following requirement since the building management has revised and updated their Data Center related SOP.

For Data Center visitation, customers are required to request access to Data Center  2 working days (Exclude weekend and Public Holiday) prior to the visit.
For equipment installations, customers are required to request  2 working days (Exclude weekend and Public Holiday) prior to date of installations.
For equipment removal, customers are required to request  3 working days (Exclude weekend and Public Holiday) prior to date of removal.
Please note that all equipment installation and removal activities are only allowed Monday through Friday, from 9:00 AM to 11:00 PM. Furthermore, these activities must be supervised by an assigned engineer representative to ensure adherence to security and operational protocols.


Kindly provide below details for registration purposes:

Company Name:
Access Date:
Access Time:
Purpose of Access:

Personnel Name:
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

(Kindly add more if more than 1 person)

Personnel Name 2: 
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

Only those names provided will be allowed entry.


Kindly provide below details for equipment installation/removal:

Equipment Installation
Brand:
Model:
Serial Number:
Quantity:

(Kindly add more if more than 1 item)

Brand:
Model:
Serial Number:
Quantity:

Equipment Removal 
Brand:
Model:
Serial Number:
Quantity:

(Kindly add more if more than 1 item)

Brand:
Model:
Serial Number:
Quantity:


Please take note on the rules and regulations:

Identification & Security Check
- Visitors must present a valid government-issued ID (IC/Passport/Driving License) for security verification upon entry.
- Visitors without valid identification will not be allowed to enter the data center.

Dress Code & Attire
- Visitors must wear proper attire within the data center premises.
- It is compulsory to wear closed-toe shoes (e.g., safety shoes, sneakers). Slippers, sandals, and flip-flops are strictly prohibited.

Parking & Vehicle Access
- Vehicles are not permitted to be parked within the Data Center vicinity, except for loading and unloading purposes only.

Equipment Packaging & Waste Management
- All packaging materials, boxes, and any other waste brought in with the equipment must be removed by the customer after installation or deployment is completed.
- Customers are not allowed to leave any packaging or waste within the data center premises.

Kindly inform us if you have any questions regarding this announcement. Your cooperation is highly appreciated.

Thank you.



For further information, please call or email on at the following contact info:
Customer Call Support: +(603)-8686 5540
Email: support@gbnetwork.my

Best Regards,

Support Department
GB Network Solutions Sdn. Bhd.
https://www.gbnetwork.my
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
WhatApps: +(6016)-388 4774 | Telegram: https://t.me/GBSupport

Updated on: 27/03/2025

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