Articles on: Billing

How do I Renew My Service?

Any users that have been deactivated can be easily reactivated again at any time in the future, if you want to reactivate or renewal your subscription again with us, you can refer this guideline to avoid your service being suspended.

Here we provide several types of guidelines that you can refer to when you want to renew our product :

Go to your login portal and fill in your email and password details to allow you access to your client area.

After that, go to Billing and click My Invoice to view your unpaid invoice.

Click on the unpaid invoice number that you want to renew to make your payment renewal for your invoice.

The invoice will come out with the amount and the product name of the service that you want to renew. Then you can proceed to make a payment by choosing your payment method.

If you want to make a payment using an online banking transfer, you can utilise RazerPay and Billplz, a GB Network-approved payment gateway that enables you to make online transfers from your bank account to complete the transaction.

If you want to make Bank Transfer (Manual), Please bank in the payment to :

Bank: Maybank
Account. Name GB Network Solutions Sdn. Bhd.
Account No.: 512905535114

Bank: CIMB
Account. Name GB Network Solutions Sdn. Bhd.
Account No.: 8603541745

Please email to the invoice no. and attached with the picture of the bank-in remittance slip. Your account will not be activated until we have the full info.

Your account will be updated after your payment is successful and it has been verified. You can check it in your client area by choosing My invoice and viewing the invoice status. You have now renewed your service or product with us.

Updated on: 25/06/2022

Was this article helpful?

Share your feedback


Thank you!