Articles on: General

What is Ticket ?

All you need to know about : Ticket

Ticket is a system support that provided by GB Network Solutions.

It's also divided into 6 different departments :

Sales Department = Department that related to sales

Billing Department = Department that related to payment and invoice

Technical Support Department = Department that related to technical issues and problems

Abuse Department = Department that related to abuse, abuse email, spam, IP reputation, and hack.

DDoS Emergency Department = Department under attack.

Affiliate / Reseller Department = Department partner support.

Note : Ticket system can be access from client area at https://secure.gbnetwork.com/clientarea.php

Updated on: 21/06/2022

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