What is Ticket ?
Need Help? Lets Get You to the Right Department!
At GB Network Solutions, we use a ticketing system to ensure your support requests are handled quickly and efficiently by the right team. Each department is tailored to assist you based on your specific needs:
- Sales Department
Have questions about our products or services? Looking to make a purchase or upgrade your plan? Our Sales team is here to help you make the right choice!
- Billing Department
Need assistance with payments, invoices, or billing history? This is the place for anything related to your account transactions.
- Technical Support Department
Encountering a technical issue? Whether it’s hosting, domain, or website-related, our expert technicians are ready to troubleshoot and assist you.
- Abuse Department
Report abuse cases such as spam emails, compromised accounts, IP reputation issues, or hacking attempts. Our team will handle it seriously and promptly.
- DDoS Emergency Department
If you suspect your site is under a DDoS attack, contact this department immediately for urgent mitigation and assistance.
- Affiliate / Reseller Department
For our partners, whether you are an affiliate or a reseller this department will guide and support your journey with us.
- General Department
Not sure where to start? Have a general question or need guidance? Reach out here and we will point you in the right direction.
Note : Ticket system can be access from GB Network website GB TicketUpdated on: 25/04/2025
Thank you!