How do I recover my client area password?

For your information, client area passwords can be recovered by using the "Forgot Password?" link found at the bottom of every login page. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about your information.

For a better guideline, you can recover your password by following these simple steps:

You can login into your login portal https://secure.gbnetwork.com/login




You can click the forget password button to set back your new password, or you can continue the process by clicking this link https://secure.gbnetwork.com/password/reset



After that process, you can enter your email that is registered with us for us to send a request to allow you to reset a new password.



You will be notified that your password reset request has been received.



You may check your email notification with the title Reset Your Password from us.



Now you get set your new password



Finally, after your new password has been updated, you can use your new password to log in into your client area again.

Updated on: 25/06/2022