What is Ticket ?
Need Help? Lets Get You to the Right Department!
At GB Network Solutions, we use a ticketing system to ensure your support requests are handled quickly and efficiently by the right team. Each department is tailored to assist you based on your specific needs:
Sales Department
Have questions about our products or services? Looking to make a purchase or upgrade your plan? Our Sales team is here to help you make the right choice!
Billing Department
Need assistance with payments, invoices, or billing history? This is the place for anything related to your account transactions.
Technical Support Department
Encountering a technical issue? Whether it’s hosting, domain, or website-related, our expert technicians are ready to troubleshoot and assist you.
Abuse Department
Report abuse cases such as spam emails, compromised accounts, IP reputation issues, or hacking attempts. Our team will handle it seriously and promptly.
DDoS Emergency Department
If you suspect your site is under a DDoS attack, contact this department immediately for urgent mitigation and assistance.
Affiliate / Reseller Department
For our partners, whether you are an affiliate or a reseller this department will guide and support your journey with us.
General Department
Not sure where to start? Have a general question or need guidance? Reach out here and we will point you in the right direction.
Note : Ticket system can be access from GB Network website GB Ticket
At GB Network Solutions, we use a ticketing system to ensure your support requests are handled quickly and efficiently by the right team. Each department is tailored to assist you based on your specific needs:
Sales Department
Have questions about our products or services? Looking to make a purchase or upgrade your plan? Our Sales team is here to help you make the right choice!
Billing Department
Need assistance with payments, invoices, or billing history? This is the place for anything related to your account transactions.
Technical Support Department
Encountering a technical issue? Whether it’s hosting, domain, or website-related, our expert technicians are ready to troubleshoot and assist you.
Abuse Department
Report abuse cases such as spam emails, compromised accounts, IP reputation issues, or hacking attempts. Our team will handle it seriously and promptly.
DDoS Emergency Department
If you suspect your site is under a DDoS attack, contact this department immediately for urgent mitigation and assistance.
Affiliate / Reseller Department
For our partners, whether you are an affiliate or a reseller this department will guide and support your journey with us.
General Department
Not sure where to start? Have a general question or need guidance? Reach out here and we will point you in the right direction.
Note : Ticket system can be access from GB Network website GB Ticket
Updated on: 25/04/2025
Thank you!