Email Hosting - SmarterMail
How to Set up Email Hosting in Microsoft Outlook?
Follow these steps to set up Email Hosting in Microsoft Outlook From your computer, open Microsoft Outlook Click the File tab at the upper left side Click Add Account Enter your SmarterMail email address and click Advanced Options. Make sure to tick Let me set up my account manually. Then, click Connect (https://storage.crisp.chat/users/helpdesk/websiSome readersHow to Set up Email Hosting on Android?
For this setup, we are using Gmail app. Kindly follow the steps below to add the email account on your phone: Open Gmail app and click Settings Click Add account Click Other Enter your email address. ThSome readersHow to Set up Email Hosting on iOS?
For this setup, we are using iOS Mail app. Kindly follow the steps below to add the email account on your phone: Go to Settings and search Mail on the search box Open Passwords & Accounts and click Add Account At the Add Account, select Other (https://storage.crisp.chat/users/helpFew readersHow To Synchronize SmarterMail Calendar with a SmartPhone (Android)?
You will need to download an application that supports CalDAV Synchronization from the Play Store. You can use paid apps such as DAVx5 - CalDAV & CardDAV Sync Client. In this guideline, we use OpenSync. You need to log in into your email account using your Internet browser in order to retrieve your Calendar "CalDAV URL". Then, click on the Calendar tab and Calendar section on the left side of the page. (https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/caFew readersSynchronize SmarterMail with Outlook
From your computer that has Microsoft Outlook installed, log into SmarterMail Click on the Calendar icon Click on the Actions menu and then Add to Outlook in the navigation panel toolbar 4. This will open a new Window Outlook Version: Choose your Outlook Version Calendar: Leave it to default DescriptFew readersHow to redirect all SmarterMail webmail domains to secure domain using IIS 7 and above?
P/s: Kindly informed, this article assumes that you already have an SSL certificate installed on your mail server. If you have purchased an SSL certificate for your main email domain in SmarterMail. We will call the domain mail.securedomain.com. Let's also assume that you have x number of other domains in Smartermail. We will call them mail.domain1.com, mail.domain2.com and so on. This article is going to explain how to get mail.domain1.com, mail.domain2.com etc...Few readersHow to Create Email Account in SmarterMail?
Login into your SmarterMail account as Administrator email account that has been provided by us. Click the down arrow button to scroll down in the left navigation toolbar and click the Settings icon. 3. Expand the Domain Settings folder. Click Users. Click New.Few readersRedirect Webmail to Load Over SSL (Smartermail)
Firstly, enter your mail server via Remote Desktop Connection. To redirect webmail and load over HTTPS, we need to set it up from Internet Information Services (IIS) Manager. Use Windows search tools to enter IIS Manager. Next, enter SmarterMail Homepage and click SSL Settings. TFew readers
How to Link Webmail with Gmail Account?
Open your Gmail account. At the top right, click the Settings icon. Select See all setting. Select the Accounts and Import tab. Under Send mail as section, click Add another email address. (https://storage.crisp.chat/users/helpdesk/website/67938060e89a4400/sendmailkm3lfSome readersMail Delivery Failed - DKIM 550 Error
One such email issue our customers face is 550 permanent failures for one or more recipients. Recipient mail servers typically allow all the genuine emails, but due to various reasons, an email can be rejected by the recipient mail server. Example bounce-back message:Few readersWhat is IMAP?
IMAP, especially the current version (IMAP4), is a more sophisticated protocol. It allows users to group related messages and place them in folders, which can in turn be arranged hierarchically. It's also equipped with message flags that indicate whether a message has been read, deleted, or replied to. It even allows users to carry out searches against the server mailboxes. Here's how IMAP works in a nutshell: Connects to the mail server on port 143 (or 99Few readersWhat is SMTP?
Your ability to send and receive emails is largely due to 3 TCP protocols: SMTP, IMAP, and POP3. SMTP Start with SMTP because its primary function is different from the other two. SMTP or Simple Mail Transfer Protocol is mostly used for sending out email from an email client (e.g. Microsoft Outlook, Thunderbird, or Apple Mail) to an email server. It's also used for relaying or forwarding mail messages from one mail server to another. The ability to relFew readersPOPping Mail Results in the Error
Symptom: The customer reports the following error when attempting to check email via a POP session: The server responded: -ERR You have exceeded the number of connections you are permitted to make per hour. Please wait a couple of minutes and try again. Cause: Restrictions are put in place from time to time to diagnose issues with the POP engine or to prevent flooding via the POP service. Solution: Reset the time between attempts toFew readersSetting up mail on an iPhone
To set up mail on iPhone: You can go to the Apple Support Website and follow the instructions on how to set up mail on the iPhone: https://support.apple.com/en-us/HT201320Few readersConsiderations when choosing between IMAP or POP3
Since SMTP's main function is different altogether, the dilemma of choosing the better protocol usually involves only IMAP and POP3. Here are some of the things you will want to put into consideration: Server storage space A server with limited storage space is one major factor that may force you to favor POP3. Since IMAP leaves messages on the server, it can consume storage space faster than POP3. Advantage: POP3 Anytime, anywhere access TheFew readersWhat is POP3?
POP3 As shown in the figure above, the Post Office Protocol or POP is used to retrieve email messages from a mail server to a mail client. The latest version, which is what's widely used, is version 3 - hence the term "POP3". POP version 3, which is specified in RFC 1939, supports extensions and several authentication mechanisms. Authentication features are neceFew readersWhat is an e-mail alias?
An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For example, if you have a POP3 box called sales that is your default, but you have not created any others, mail to anyone@yourdomain.com will be sent to the sales box. If someone were to email webmaster@yourdomain.com, in this example, that mail would be forwarded to the sales POP3 box.Few readersNot Receiving Email
Symptom: Client is not receiving email at one or more mailboxes under their account. Cause: Most times, this is the result of the quota limit for the affected mailbox being reached. No mail delivery is possible in this case. Solution: Check the aggregate usage for accounts via the mail management option in the control panel, under the area where accounts can be added or removed. A link is present in this area to display the current usage and any quota limits set for mailbox accounts.Few readersWhat is my POP3 server name?
Your POP3 server name is yourdomain.com. The server name will be the same no matter how many POP3 email accounts you set up.Few readersHow to add signature on webmail (Rouncube)?
Log into your Webmail dashboard and choose the RoundCube option. From the RoundCube dashboard, click on the Settings option in the upper right corner of the screen. This brings you to the RoundCube Settings screen. Locate and click on the Identities tab. You are now on the Identities list screen. Find and click on the desired identity in the left-hand panel. Clicking on the identity brings up two tabs in the right-hand panFew readersReturned email error: unroutable address
Symptom: Mail to address(es) at a client domain is returned with the following error: Cause: Improper setting of the default email address via the control panel. Resolution: Log in to the control panel, select the mail management option, and reset the defaultFew readersSomeone is spamming using addresses at my domain
Symptom: The client reports they are receiving bounce notices of failed email delivery for emails they did not send. A review of the content of the bounced mail indicates it is spam. Cause: A spammer is using addresses at the client domain as the return or reply-to address in their spam. Resolution: Unfortunately, there is no resolution. Nothing prohibits anyone from using a return address at another's domain. The only course of action is to delete (or filter) the bouncing messFew readersHorde Webmail Error Message (cannot move items to the trash)
Problems : When deleting mail from within horde, the following error message may appear: Error The folder "Trash" was not created. This is what the server said: Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.)" Solution : Choose Setting icon Preferences Mail from the top menu bar. (https://storage.crisp.chat/users/helpdesk/website/67938060eFew readers