How can I pay for the invoice?
Log in to the client area at https://secure.gbnetwork.com/clientarea.php
Go to Billing and click My Invoice
Click on the invoice you want to make a payment
(https://storage.crisp.chat/users/helpdesk/website/67938060e89a440PopularPayment Method
We provide a variety of payment methods for customers to pay easily and immediately.
RazerPay and CHIP is a GB Network-approved payment gateway that enable you to make online transfers from your bank account to complete the transaction.Some readersHow do I recover my client area password?
For your information, client area passwords can be recovered by using the "Forgot Password?" link found at the bottom of every login page. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about yourSome readersHow do I Renew My Service?
Any users that have been deactivated can be easily reactivated again at any time in the future, if you want to reactivate or renewal your subscription again with us, you can refer this guideline to avoid your service being suspended.
Here we provide several types of guidelines that you can refer to when you want to renew our product :
Go to your login portal and fill in your email and password details to allow you access to your client area.
(https://storage.crisp.chat/users/helpdesk/Some readersAccess to Client Area
Access to Client Area
The client area is accessed at https://secure.gbnetwork.com/clientarea.php
The username for the system is the primary email address for the account, and the password is the password assigned during account setup.
First-time users and those who cannot recall their billing passwords should select the forget password option and enter the primary email address for their account.Few readersHow can I make a manual payment on my account?
How can I make a manual payment on my account?
Log in to the client area at https://secure.gbnetwork.com/clientarea.php
Go to Billing and click My Invoice
Click on the invoice you want to make a payment
(https://storage.crisp.chat/users/helpdesk/weFew readersHow do I upgrade my account?
To upgrade your account or to change the contract period, don't hesitate to get in touch with our GB Network Solutions support via the helpdesk or email at billing@gbnetwork.my
Please do not submit a new order for the account.Few readersHow to check your Invoice History ?
How to check your Invoice History?
Log in to the client area at https://secure.gbnetwork.com/clientarea.php
Go to Billing and click My Invoices
In the My Invoices screen, you can see all your invoice history with full details including invoice number,Few readersBilling Information & Client Area
GB Network Client Area allows to check your account status, billing history, update your profile as well as submit your payment online.
Log in to the client area at https://secure.gbnetwork.com/clientarea.php.
Account Status
Billing History
(https://storage.crisp.chat/usersFew readersHow long does it take to activate my account?
Most products are activated immediately after we receive confirmation of payment. Some products may require additional time to setup and configure, but the vast majority of orders are activated immediately upon payment.
If your order included a domain registration, it may take up to 4-8 hours for the domain to propagate, although this process generally only takes a couple hours.Few readersHow do I add additional services?
To add additional services (databases, mailing lists, and so on) or to upgrade your account,
Please contact our GB Network Solutions support via the helpdesk or via email to billing@gbnetwork.my :)Few readersAccessing the Billing System
Accessing the Billing System
The billing system is accessed at color 3a52cb
The username for the system is the primary email address for the account, and the password is the password assigned during account setup.
First-time users and those who cannot recall their billing passwords should select the reFew readersWhy has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be there for a number of reasons including but not limited to:
Lack of payment
CPU limit exceeded
Bandwidth limit exceeded
Violation of our Terms of Service
To determine why your account was suspended, please contact our billing department from your client area to find the issue and the resolution. Most accounts can be unsuspended almost immediately, depending on what caused the account to becomeFew readers
