Client Area
How To Configure 2FA (Two-Factor Authentication) For Your Portal
We brings to you on how to configure 2FA(Two-Factor Authentication) that give an extra layer of security for your portal. With the implementation of the 2FA helps to prevent malicious actors from gaining unauthorized access to your accounts. This implementation to ensures the security for our customers. Below is the guideline to setup the 2FA : Log in to the client area of the customer portal access at Client Area At the top right corner, you can fFew readersHow to Reset Client Area Password?
Please follow the steps below on how to reset your password: Go to the client area login page via the following link: GB Website Login . Then, click on the Forgot Password button. On the next screen, enter the email address associated with your account and click Submit. (https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/6793806Few readersHow to Add Another Email to Manage the Client Area
Manage the Client Area If you want to let another person (such as your colleague or team member) help manage your services, you can easily add their email to your Client Area. This way, they can log in and manage your account according to the permissions you allow. In the guide below, we’ll walk you through how to add another email to manage the Client Area. Login to your Client Area. (https://storage.crisp.chat/users/helpdesk/website/-/6/7/9/3/67938060e89a4400/chromejubbct46ix76mdiFew readers
What is the maximum email size and attachment I can sent out at a time?
The maximum email size, which includes the message and any attachments, is 50 MB. You may attach as many files as you like as long as it does not exceed the 50 MB limit. This limit applies to all forms of connections, whether the user is using the webmail interface, or an email client such as Outlook or Thunderbird via POP/IMAP.Some readersAccess to Client Area
Access to Client Area The client area is accessed at https://secure.gbnetwork.com/login The username for the system is the primary email address for the account, and the password is the password assigned during account setup. First-time users and those who cannot recall their billing passwords should select the forget password option and enter the primary emailFew readersHow to contact GB Network Solutions via email?
Support Department: support@gbnetwork.my For technical assistance related to your services, such as web hosting, email, domain, or server issues. Sales Department: sales@gbnetwork.my For inquiries about products, pricing, service plans, or to request a quotation. Billing Department: billing@gbnetwork.my For matters related to payments, invoices, receiptsFew readersCan I get a trial package that provided by GB Network Solutions?
We currently do not offer any trial packages. However, we are pleased to provide a 30-day money-back guarantee on our shared hosting packages for your peace of mind. Alternatively, you can opt for a monthly plan and if it doesn’t meet your needs, you are free to cancel anytime or switch to another plan that better suits your requirements. If you would like to learn more about our products, feel free to explore them here GB Network SolutionsFew readersTechnical Problems
For any technical problems regarding the dedicated server, virtual private server, domain name, and many more, you can visit our Client Area to open a ticket about your problems. Client Area to Open Ticket: https://secure.gbnetwork.com/clientarea.php.Few readersHow to get public IP Address?
Open your internet browsers such as Google Chrome and Mozilla Firefox. You can copy this link below and paste it on your internet browser. https://www.whatismyip.com/ Below is the reference to know which one is your public IPFew readersWhat is Ticket ?
Need Help? Lets Get You to the Right Department! At GB Network Solutions, we use a ticketing system to ensure your support requests are handled quickly and efficiently by the right team. Each department is tailored to assist you based on your specific needs: Sales Department Have questions about our products or services? Looking to make a purchase or upgrade your plan? Our Sales team is here to help you make the right choice! Billing Department Need assistance with payments, invFew readersHow to Grant Server Access to GB Network Solutions Support Team?
By following these instructions, you will enable the GB Network Solutions support team to securely access your server and provide the necessary assistance. Applicable To Servers running Linux Operating Systems Overview This guide outlines the steps to provide the GB Network Solutions Support team access to your server for troubleshooting and assistance. Follow these instructions carefully or consult your system administrator if you need assistance. Authorized IP Address Our supporFew readersHow not to miss the special opportunity of a deal offered by GB Network Solutions?
You can always directly access our Special OffersFew readersCan GB Network Solutions provide a server without cPanel?
Can GB Network Solutions provide a server without cPanel? Yes, we can provide a server without a cPanelFew readersHow to Contact GB Network Solutions Through a Ticket?
If you wish to contact GB Network Solutions via a support ticket, kindly log in to your Client Area here: Client Area . Once logged in to your client area, you may click on Open Ticket . Next, please select the department you wish to communicateFew readers